Legal Documents

11 det's Terms & Conditions

Please read these terms and conditions carefully before using the 11 det Platform. All terms related to account registration, betting, payments, and bonuses are clearly set out here.

Last Updated: January 2026

Quick Summary

  • You must be at least 18 years old to register
  • Each person may only open one account
  • Fast deposits and withdrawals via bKash / Nagad
  • Rollover requirements apply to bonuses
  • 11 det may update its terms and conditions at any time

Main Policy Summary

Key highlights from 11 det's terms and conditions at a glance.

👤
Account Registration

Anyone aged 18 or above can open a free account with 11 det. Only one account is permitted per person, and registration with accurate information is mandatory.

💳
Payments & Transactions

Fast deposits and withdrawals are available on 11 det via bKash and Nagad. Minimum deposit and withdrawal amounts apply. All transactions are processed after verification.

🎁
Bonuses & Promotions

Specific rollover requirements apply to the welcome bonus and other promotions. Bonus funds cannot be withdrawn directly — the required wagering must be completed first.

⚖️
Fair Play Guarantee

All game outcomes on 11 det are determined by RNG (Random Number Generator) technology. Manipulation is not possible. Results are regularly audited by independent third-party auditors.

🔒
Security & Privacy

Your personal information is protected with SSL encryption. 11 det never sells your data to third parties. Use a strong password to keep your account secure.

🛡️
Responsible Gaming

11 det is committed to promoting responsible gaming. Players can set their own deposit limits at any time. A self-exclusion option is also available should any issues arise.

1General Terms & Conditions

11 det (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting platform operated for users in Bangladesh. These terms and conditions apply to the use of all services provided by the Platform.

By registering on or using 11 det, you are deemed to have automatically accepted these terms and conditions. If you do not agree with any part of these terms, please discontinue use of the Platform.

Important: Although these terms are published in Bengali, the English version shall prevail in the event of any legal dispute.

Scope of Applicability

These terms and conditions apply equally to the 11 det website, mobile app, and all associated services. Separate terms may apply to specific promotions or events, and will be clearly stated alongside the relevant promotion.

In the event of a conflict between these General Terms and any specific terms, the specific terms applicable to that situation shall take precedence.

2Account Registration

To open an account on 11 det, the following eligibility requirements must be met. If a user registers without meeting these requirements, 11 det reserves the right to close that account at any time.

Eligibility Requirements

  • Applicants must be at least 18 years of age
  • All information provided during registration must be accurate and truthful
  • Only one account is permitted per person, household, or address
  • Multiple accounts using the same mobile number or email address are not permitted
  • Accounts are for personal use only and may not be operated on behalf of a third party

Registration Process

During registration, you are required to provide your correct name, mobile number, and payment details. 11 det may request additional documents at any time for identity verification — such as a copy of your national ID or passport. This information is used solely for verification purposes.

Warning: Registering with false information may result in account termination and forfeiture of deposited funds.

Account Security

It is your responsibility to keep your account password and login credentials strictly confidential. If you suspect any unauthorized access, please contact the 11 det support team immediately. 11 det will not be held liable for any loss resulting from third-party access to your account.

3Payments & Transactions

11 det provides fast and convenient payment options for users in Bangladesh. All financial transactions are currently processed through bKash and Nagad.

Subject Deposit Withdrawal
Minimum Amount BDT 200 BDT 500
Maximum Amount (Daily) BDT 50,000 BDT 30,000
Processing Time Instant 1–24 hours
Payment Methods BKash, Nagad BKash, Nagad
Charge Free Free

Withdrawal Process

Account verification must be completed before submitting a withdrawal request. 11 det follows a KYC (Know Your Customer) policy — identity verification is required before your first withdrawal. Once verified, subsequent withdrawals will be processed more quickly.

Winnings derived from bonus funds require the completion of a specified rollover before withdrawal. The principal deposit amount may be withdrawn at any time, but doing so will cancel any active bonus.

All financial transactions are secured with SSL encryption. Your payment information is never shared with any third party.

4Bonuses & Promotions

11 det regularly offers bonuses and promotions for its players. Welcome bonuses, daily cashback, referral bonuses, and VIP perks are all subject to specific terms and conditions.

General Bonus Terms

  • Each bonus offer has its own rollover requirement (typically 3–10x the deposit amount)
  • If the rollover is not completed before the bonus expires, the bonus will be forfeited
  • Another bonus cannot be activated while an existing bonus is still in progress
  • 11 det reserves the right to close any account found to have misused bonuses
  • Multiple bonus claims from the same household or device are not permitted
  • Bonus funds cannot be withdrawn directly

Welcome Bonus

New members receive a special welcome bonus on their first deposit. A minimum deposit of BDT 500 is required to qualify, and any applicable promo code must be entered correctly. Once the rollover requirement is met, withdrawals of any amount can be made.

Please note: Bonus terms are subject to change. Always check the current promotions page for the latest information.

5Betting Rules

Specific rules apply to Sports Betting, casino games, and fish games on 11 det. These rules apply equally to all players.

Sports Betting

  • Bets can be placed before the match starts or via the live betting option
  • Confirmed bets cannot be changed or cancelled
  • If a match is cancelled or abandoned, the stake will be refunded
  • If incorrect odds are displayed due to a technical error, 11 det reserves the right to void the affected bet
  • If suspicious betting patterns are detected, payment may be withheld pending investigation

Casino & Fish Games

All casino game outcomes are determined by a certified RNG. Maximum bet limits in Fish Game are set within the game itself. If your internet connection drops during a game, results will be calculated based on the data recorded on the server.

11 det reserves the right to temporarily suspend any game at any time for maintenance or technical reasons. In such cases, all stakes placed on affected active games will be fully refunded.

6Security & Identity Verification

11 det follows internationally recognized AML (Anti-Money Laundering) and KYC standards. These policies keep the Platform secure and help prevent illegal activity.

  • Identity verification (NID or passport) is required before making a withdrawal
  • Additional verification may be required for large transactions
  • The verification process is typically completed within 24–48 hours
  • Submitting fraudulent documents will result in permanent account closure

7Prohibited Activities

The following activities are strictly prohibited on the 11 det Platform. Violations may result in account termination and forfeiture of funds.

  • Opening or operating multiple accounts
  • Attempting to exploit the bonus system to gain profit through dishonest means
  • Hacking, viruses, or the use of any malicious software
  • Money laundering or transactions involving illegal funds
  • Using another player's account
  • Placing bets using automated bots or scripts
  • Claiming promotions through fraudulent means

Any account found to be involved in the above activities will be closed without notice, and legal action will be taken where applicable.

8Responsible Gaming

11 det firmly believes that gaming should be a source of entertainment — never a cause of financial hardship or stress. The well-being and safety of every player is our top priority.

  • Set your own daily, weekly, or monthly deposit limit
  • If needed, use the self-exclusion option to temporarily suspend your account
  • If you notice signs of problem gambling, contact our support team right away
  • Do not allow anyone under the age of 18 to use your account
  • Avoid chasing losses by placing repeated bets in an attempt to recover funds

For more details, visit our Responsible Play Visit the page.

9Account Closure

You may request to close your account at any time. All pending withdrawals must be completed before the account is closed. Account closure requests are typically processed within 3–7 business days.

11 det may suspend or terminate an account without prior notice in the following circumstances:

  • Violation of these terms and conditions
  • If evidence of fraud or deception is found
  • Failure to complete KYC verification
  • Extended period of inactivity (more than 12 months)
  • In compliance with legal or regulatory requirements

All valid balances will be returned prior to account termination; however, any bonus funds will be forfeited.

10Terms & Conditions Update

11 det reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, users will be notified in advance via their registered mobile number or through a Platform notification.

Continued use of the platform after updated terms are published will be considered your automatic acceptance of the new terms. We recommend visiting this page regularly to stay up to date with the latest Terms & Conditions.

If you have any questions or concerns, please reach out to our support team. We're always here to help.

Join 11 det Now

You've read the Terms & Conditions — now open an account and get started today. A safe, fast, and enjoyable gaming experience is waiting for you.

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